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Site Information
Shipping Policy
Please click here for our new shipping charge policy
Return Policy
ALL returns must be made within 30 days of receipt.
If you would like to return unwanted items, a 15% restocking will be assessed and shipping charges cannot be credited. To return unwanted items, please use the returns link at the top of each page.
Damaged items during shipping or DOA items will be replaced at no charge. Please contact customer service to arrange for the exchange.
Back Order Policy
We do accept back orders and you have the following choices as to how you would like them handled. Please note that these choices ONLY apply to the back ordered items and not to any items currently in stock on your order. We will always ship the initial in stock items.
1. We can ship any available back ordered items as they come in.
2. We can ship any available back ordered items that come in once a week. We normally process back orders on Fridays.
3. We can hold all available back ordered items until all are in stock for up to 60 days. After 60 days, any available back ordered items will be shipped. We can no longer hold back ordered items indefinitly anymore.
Note: Normal shipping charges will be applied for each back order package we ship to you.
International Orders
Please contact customer service before placing your first international order with us.
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Need a catalog?
2007 HO Scale trains reference. Contains over 1100 pages of HO Scale items. - $9.95
N & Z Scale trains reference. Contains over 400 pages of N Scale and Z Scale items. - $9.95
Big (O,S,G) trains reference. Contains over 250 pages of O, S, and G Scale items. - $16.95
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